2025/07/05
The 5-Step Rental Process in Japan: From Property Viewing to Key Handover

For those seeking to rent a residence in Japan, the first obstacle is often a sense of uncertainty: “Where do I begin?” This is especially true for first-time renters, who may find themselves overwhelmed by complex terminology and unfamiliar procedures. Without a clear understanding of the process or required documentation, one can easily lose valuable time or inadvertently encounter avoidable issues.

Fortunately, the rental process in Japan generally follows a standardized sequence. While specific steps may vary slightly depending on the location, property type, or intermediary agency involved, the overall framework remains consistent.

This article outlines the typical leasing process in five clear steps—from initial property viewing to receiving the keys. Whether you are entering Japan’s rental market for the first time or returning after some time away, this practical overview provides a reliable foundation for navigating the rental experience with clarity and confidence.

Step 1: Define Your Requirements and Begin the Property Search

The rental process in Japan begins with clearly identifying your housing preferences. This includes selecting your desired neighborhood, setting a budget, determining the preferred layout, proximity to train stations, age of the building, and essential amenities. Establishing priorities based on your lifestyle and financial situation is crucial. Without this clarity, property suggestions may vary widely, making it difficult to conduct an efficient search.

Once your criteria are defined, you can begin exploring listings through real estate websites or by consulting with brokerage firms. While online portals provide extensive property information, some listings may already be leased or include outdated or inaccurate details. For this reason, it is highly advisable to confirm the current availability and exact conditions directly with a licensed agent.

After identifying suitable options, schedule property viewings. At this stage, no formal commitment is required, allowing you to evaluate multiple listings and make a considered decision before proceeding.

Step 2: Property Viewing and On-Site Assessment

A property viewing is an essential step in the rental process, allowing prospective tenants to inspect the unit, common areas, and surrounding environment in person. While floor plans and photos offer preliminary information, they cannot fully convey details such as spatial quality, light, or atmosphere—making a physical visit critical before signing any agreement.

During the viewing, be sure to evaluate key elements such as natural light, ventilation, noise levels, odors, the positioning of power outlets, storage capacity, and the functionality of appliances and fixtures. It’s also important to assess whether the layout and flow of the space—from the entrance to individual rooms—align with your daily lifestyle.

Beyond the property itself, take time to explore the surrounding neighborhood. Evaluate walking distance to the nearest train station, availability of supermarkets and convenience stores, and the overall safety and ambiance of the area, particularly at night.

Once you have found a property that suits your needs, the next step is to submit a rental application. However, comparing multiple properties before making a final decision can help ensure long-term satisfaction and minimize the risk of future regret.

Step 3: Rental Application and Tenant Screening

Once you’ve selected a property after viewing, the next step is to submit a formal rental application. This document typically includes personal details such as your full name, age, occupation, annual income, employer information, and emergency contact. If applicable, information regarding a guarantor or guarantor company must also be provided.

Following the submission, a screening process is conducted. The screening assesses the applicant’s financial stability, employment status, residency qualifications, and rental history, including any previous payment delinquencies. This process usually takes one to several days. Approval is not guaranteed, and in some cases, an application may be declined based on the results.

If a guarantor company is involved, a separate review will be performed, and applicants may be required to provide documents such as identification and proof of income. Preparing these materials in advance can help ensure a smooth process.

At the application stage, no contract is yet finalized, so you may continue to view other properties. However, submitting multiple applications simultaneously is strongly discouraged, as it can lead to confusion or disputes.

Step 4: Explanation of Important Matters and Lease Execution

Once your application has been approved, the next phase involves formalizing the lease agreement. The process begins with a legally mandated Explanation of Important Matters, delivered by a licensed real estate transaction agent. This step ensures that the tenant fully understands the critical terms of the lease before signing.

The explanation typically covers details such as the property’s specifications, lease duration, renewal conditions, notice period for termination, prohibitions, restoration obligations, and contact information for the property manager. As this explanation is usually conducted in Japanese, tenants with limited language proficiency should confirm the availability of interpretation services in advance and arrange for support if needed.

Following the explanation, the tenant signs and seals the lease agreement. The contract is then finalized upon payment of the initial costs, which may include the security deposit, key money, first month’s rent, agency commission, fire insurance premium, key exchange fee, and guarantor company fee. The total amount typically ranges from four to six months’ worth of rent, depending on the property and terms.

Bank transfer is the most common payment method, though some landlords or agencies may accept credit card payments or cash. It is critical to adhere to the specified payment deadline, as failure to do so could result in the lease offer being withdrawn.

Step 5: Key Handover and Move-In

Once the lease agreement is finalized and the initial payment has been confirmed, the next step is the handover of keys. Keys are typically collected from either the real estate agency or the property management company. The designated move-in date must align with the “contract start date” stated in the lease, and access to the property is granted from that day onward.

After receiving the keys, it is important to thoroughly inspect the interior of the residence. If any issues or defects are discovered, they should be reported immediately. It is highly recommended to document the initial condition of the property with photographs, as this can serve as valuable evidence to avoid disputes over restoration costs at the time of move-out.

Utility services such as water, electricity, and gas must be activated in advance. These can typically be arranged online or via phone prior to move-in, ensuring a smooth and comfortable transition from the first day.

To maintain a harmonious living environment, residents should also familiarize themselves with community guidelines—such as garbage disposal procedures, noise etiquette, and shared facility usage. Observing these standards helps build positive relationships with neighbors and supports a refined and enjoyable lifestyle.